Challenge
Agility Recovery needed to accelerate its growth because of a recent acquisition by a private equity company. They hired three centers to help them fulfill their appointment setting needs.
Results
- Averaged 4 appointments/week per SDR.
- 40% of all appointments moved to the pipeline.
- SalesRoads outperformed the other 2 call centers both in the quality of appointments and the number of appointments moving to the pipeline.
